VAS Ordering
Guest services
In-room dining and other services depend on a guest picking up the phone and someone being free to take the order accurately.
What if guests could see and request more of what the hotel offers, without calling the desk?
Put the full menu and service list on a link the guest already has open. Orders and requests go straight to the right department, with nothing mis-heard or missed.
How it works
Guest browses and orders
Order reaches the right team
Guest sees the status
What changes
Fewer errors from phone-based ordering
Guests can ask without picking up the phone
Less back-and-forth for the team
Nothing missed on a busy shift
Part of the same set of solutions live at Roseate Hotels & Resorts.