The Problem
Valet key handoffs and vehicle tracking are usually logged by hand on paper tickets. Keys get misplaced, retrieval times are unpredictable, and there's no clear record of which attendant handled which vehicle.
How Midaz Solves It
Valet Management digitizes the ticket from the moment a car arrives to the moment it's returned.
- Digital ticket created at drop-off, attendant assigned automatically
- Vehicle location and status tracked in real time
- Guest can request their car and get notified when it's ready
- Retrieval times measured and reported per shift
- Full handoff trail — which attendant, which vehicle, when
Key Benefits
Faster retrieval
Attendants know exactly which car to pull before the guest reaches the door.
Fewer key mishandling incidents
Every key is tied to a digital ticket and an attendant — no more untraceable handoffs.
Guest self-service
Guests can request their vehicle themselves, cutting wait times at the front desk.