Valet Management
Valet
Guests call or wait for the valet team, while staff manage requests manually — keys and vehicles tracked by hand on a paper ticket.
What if your guest could request the car before reaching the porch?
A simple request starts the process before the guest arrives at the valet desk. The attendant knows exactly which car to pull, and the guest can see it's on the way.
How it works
Guest requests the car
Team responds
Car is ready
What changes
Less waiting at the porch — the car is already on its way
A clearer request for the team
Status visible to both the guest and the team
A record of who handled which vehicle, and when
70–80%
Valet Requests
of valet requests route through this solution at Roseate Hotels & Resorts.