The Operating System for Modern Hotels
Midaz unifies guest experience, hotel operations, and revenue into one intelligent platform — helping hotels deliver luxury service with speed, control, and insight.
What is Midaz?
Midaz is a single platform that connects guest experience, staff operations, and hotel intelligence — replacing fragmented tools with one unified system.
One platform. Two engines. One source of truth.
Why Midaz
One platform connecting guests, staff, and management — in real time.
Never lose control of service delivery again
Proactive, not reactive
Real-time task tracking, SLA monitoring, and auto-escalations give managers full visibility and prevent service failures before they impact guests.
Increase revenue without added effort
Upsell with precision
AI-driven personalization enables smart in-stay offers, targeted nudges, and contextual upsells that increase revenue per guest automatically.
Eliminate fragmented systems
Guests. Staff. One flow.
Midaz replaces disconnected hotel systems with a single guest and staff platform, ensuring seamless service delivery across every touchpoint.
30-minute walkthrough tailored to your hotel
Built for hotel leaders who want results, not complexity
Midaz is designed for:
Hotel Owners
Visibility without micromanagement — see what's working, what's not, and where revenue is hiding.
General Managers
Fewer escalations, better reviews — deliver consistent service without chasing teams.
Operations Heads
SLA discipline across teams — ensure tasks are completed on time, every time.