Solutions for Modern Hotels

Purpose-built solutions that digitize guest experience, streamline hotel operations, and unlock new revenue — all on a single intelligent platform.

Built for Hospitality

Midaz is designed for premium, mid-scale, and enterprise hotel groups seeking connected operations and elevated guest experiences. Whether single-property or multi-brand, our solutions adapt to your service model, scale, and digital maturity.

Use Cases

Real-world hotel scenarios solved with one unified platform.

Luxury Hotels

Digital-first luxury

Deliver seamless, contactless, and personalized guest experiences — from mobile access to concierge services — while maintaining the highest service standards.

Full-Service Hotels

Operations at scale

Manage high service volumes with real-time task allocation, SLA tracking, and visibility across departments to ensure consistent service delivery.

Boutique Properties

Lean yet premium

Offer a premium digital guest journey without heavy infrastructure, reducing calls, manual coordination, and operational overhead.

Hotel Groups

Centralized control

Gain portfolio-level visibility with unified dashboards, standardized service workflows, and performance insights across multiple properties.

Revenue Teams

In-stay monetization

Increase revenue per guest using AI-driven upsells, personalized offers, and contextual nudges delivered during the guest's stay.

Operations Leadership

Proactive management

Identify delays, bottlenecks, and service risks in real time — enabling proactive interventions before guest satisfaction is impacted.

Why Midaz

Clear outcomes that matter to owners, GMs, and operators.

Higher Guest Satisfaction

Faster responses, transparent service tracking, and seamless digital interactions lead to better reviews, loyalty, and repeat stays.

Operational Efficiency

Automation, real-time coordination, and reduced dependency on calls lower workload, errors, and operational costs.

Revenue Growth

Turn the guest journey into a revenue channel with intelligent upselling and targeted in-stay promotions.

Management Visibility

Live dashboards and actionable insights empower leadership with full control over service quality and operational performance.